ARE TANGLES* CHOKING YOUR AGILITY?

*Tangles are knots in a system that serve as distractions to help reduce organizational anxiety. Tangles help alleviate anxiety in that they take up time, and allow people to be ‘busy’ which is anxiety-alleviating in itself. Unfortunately, productivity decreases until there is almost a standstill.

Tangles are caused by: unclear priorities, obscure communication and hidden elephants in the room. There is more and more paperwork, too many meetings that aren’t productive, frazzled people and analysis-paralysis.

Automation: What’s a Small Business to Do?

You already have an integrated POS system, and wonder if self-checkout is the next step? Autonomous checkouts, with lower labor costs, speed, and flexibility, have grown from 350 stores in 2017 to a projected 10,000 stores in 2024; according to Global Market Insights, the self-checkout market will reach $3 billion by 2024. The future is happening more quickly than any of us predicted. This futuristic store model, created in 2011, was dismissed as unreasonable and impossible.

THEN AND NOW

Although there is almost universal agreement, what needs to be taught has been missing. We now know the behaviors and attitudes of those who have been known to thrive with disruptive change.

Before, or simultaneously with, Change Leadership teachings, make sure that people have the basic change skills by teaching the basic change skills of flexibility, optimism and boldness/courage. Studies show that change programs without mindset and behavior change fail at a 70% rate; those efforts that involve ‘Change Ready’ people yield over a 70% success rate - a complete inversion!

Poisons come with their own antidotes.

One of the only antidotes to the poisonous black-sap from the Méxican chechén tree is nectar from another tree called chaca, which grows very near it. From this Mayan legend* has grown the lore that in the wild, every poison is accompanied by an antidote within the radius of human vision.

For example, for poison ivy, poison oak, and poison sumac, the jewelweed grows nearby. The antidote ‘horsetail plant’ grows very near ‘stinging nettle.’ I believe that these seemingly opposite and contradictory elements aren’t limited to the physical realm. They form the basis for psychological growth and healing.

Why you Need to Trick your Brain

Years ago, my honour's thesis at Concordia University in Montréal was on Event-Related Slow Potentials of the Brain. The findings of the studies we conducted were compelling.

In that pre fMRI era, we did surface EEG recordings of three “diagnosed” groups and compared results with a “normal” control group. The experimental paradigm was as follows: subjects listed for a “warning’ tone (P1) that signaled that another tone (P2) was about to occur. On the second tone, the job was to push a button and – task done. Without exception, an expectancy wave arose in the brain while it was anticipating the second tone. 

Feel Kind of "Off" This Season and Don't Know Why?

PTSD has risen sharply over the past month subsequent to the presidential election in the USA. More and more reports are appearing. Why? 

Whenever we try to process something outside the range of normal human expectations, our brains go on reverb loops trying to make sense of it. This process can be addictive, especially if the source is erratic and unpredictable.

I’m a Therapist and I’m Depressed.

From StoryPeople: “Of course I’m not happy, she said to me, but I’ve got a degree in psychology so at least I can explain why.”

Those of us who know better are supposed to hold immunity. But we don’t. The election cycle is dragging up old and new issues in a lot of us. Many of us are reliving past trauma, whether it’s been ‘treated’ or not. Children of holocaust survivors, adults abused as kids have a high sense of dread and report flashbacks, general anxiety, mild depression, headaches, waking up at 3:00 am for no reason. 

Here’s what I’m doing to pull out I hope it helps.

How to Be Smarter Than a Rat

A few days ago I woke to the sound of scampering feet in the attic, sighed, did the research, and bought a dozen T-Rex baits.

The instructions were clear: Lay the traps for a few days without setting them or baiting them.

Rats are smart enough to avoid novel objects in the environment when there is no prior record in their brains (or negative experience). 

Boomers: Five Steps to Bridging the Gap

If like me, you grew up before computer and video games, fMRI and PET studies show that you might be missing a part of your brain that Millenials have.

The exercise in this post, similar to the Stroop color-word test, seems to discriminate among Boomers and Millenials. It demands fast mental switching. Millenials zip through to the end with almost zero error; their brains are future-fit and ready to go. Most of us boomers, high achievers that we are, start strong but then fizz out near the middle. By the end, we have entered that-part-of-our-brain-where-there-is-nothing. Try reading the color not the words and see if you can get to the end with 90-100% accuracy in 25 seconds or less. 

Are you Stuck by these Five Change Myths?

If you or your team are stuck on any of these outdated myths, you’ll spin your wheels no matter how hard you push on the gas!

Myth #1:  “People don’t like change.” It’s not change that’s the problem; we’re born to change and adapt. It’s natural. People resist losing self-esteem, resulting from looking foolish, losing face, feeling like a failure. If these factors are shored up and protected in your people, change will be less of an issue.

Triangles, Tangles and Blocks – Oh No! (Part Three: Blocks)

Blocks refer to either persistent outdated beliefs of a company, or to a description of people who are stuck in the past through denial. If you have a critical mass of an outdated belief system and stuck people (33% or more), you’ll spin your wheels no matter how hard you push on the gas.

How to Identify Blocks:

Behaviors vary according to style and situation, but these are tell-tale language cues: “If it ain’t broke, don’t fix it.”  “We’ve always done it this way.”  “That would never work here.” “We tried that once and it didn’t work.”  “This is just another fad, it’ll pass.” “I’ll hide until this computer trend passes.”

Triangles, Tangles and Blocks - Oh No! (Part Two: Tangles)

Tangles develop in companies that have been told to speed up and are trying to move faster without first streamlining their focus. They form most often when vision is fuzzy, priorities unclear, ambiguity and uncertainty high, workload high. The greater the anxiety, the more tangled. People in Tangles are used to them and don’t know that they are dysfunctional. Tangles will stop progress in its tracks.

How do you know if you're Tangled? Here are Five Signs:

Triangles, Tangles and Blocks - Oh No! (Part One)

Many organizations don’t recognize them. Those that do spot them don’t do well at fixing them. Triangles, Tangles and Blocks side-swipe energy, blur focus, and strangle change.

If they take a stranglehold on your company, you won’t move. They grow with vague, un-prioritized goals, fuzzy communication, and an overwhelmed workforce. Best is to fix the root cause, but in the meantime, these steps can help to clear things up and create a healthier workplace.